Privacy Policy

1. Introduction

This Privacy Policy explains how Bespoke Millinery ("we", "our", "us") collects, uses, discloses, and protects your personal information when you visit or make a purchase from bespokemillinery.co.uk.

2. Information We Collect

• Personal Data: Name, email address, phone number, delivery address, and payment details (processed via secure third-party platforms).
• Technical Data: IP address, browser type, operating system, and device information collected via cookies and analytics tools.
• Order & Inquiry Information: Details submitted via forms on our website or via email.

3. How We Use Your Data

• To fulfil orders and provide customer service
• To respond to enquiries and consultations
• To improve website functionality and user experience
• To send occasional marketing emails (with your consent)
• To comply with legal obligations

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic, remember your preferences, and improve overall performance. You can disable cookies via your browser settings.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third-party service providers (e.g., payment processors or delivery couriers) necessary for operating our business, under strict confidentiality agreements.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including for legal and accounting obligations.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (where legally permissible)
• Withdraw consent for marketing communications at any time

8. Security

We take data protection seriously and implement technical and organizational safeguards to protect your information from unauthorized access or misuse.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such websites and encourage you to read their privacy policies.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: info@bespokemillinery.co.uk
Phone: [Insert Phone Number]